Privacy Policy
Effective Date: January 1, 2026. This Privacy Policy describes how Water Wolves LLC collects, uses, and protects your information.
1. Information We Collect
We collect information you provide directly to us when you request service or an estimate, contact us, or otherwise interact with Water Wolves LLC. This may include your name, phone number, email address, service address, and details about the sewer, drain, or plumbing issue you are describing. We may also collect information automatically, such as through cookies and similar technologies described below.
2. How We Use Information
We use the information we collect to respond to your requests, provide and schedule services, communicate with you about your service, provide estimates, and improve our services. We may use your information to send service-related messages, including SMS, where you have consented.
3. SMS Messaging & Compliance
If you opt in to SMS messaging, message frequency may vary and message and data rates may apply. SMS opt-in data, mobile phone numbers, and consent records will not be shared with third parties or affiliates for their own marketing or promotional purposes. Operational providers may receive only information necessary to provide the requested messaging or business services. Reply STOP to opt out. Reply HELP for help.
4. Information Sharing
We do not sell your personal information. We may share information with service providers who perform services on our behalf under appropriate confidentiality and security terms, and where required by law.
5. Data Security
We take reasonable measures to protect your information against unauthorized access, use, or disclosure. No method of transmission or electronic storage is completely secure, however.
6. Cookies & Tracking
We and our service providers may use cookies and similar tracking technologies to collect and analyze information to improve our site and your experience. You can control cookies through your browser settings.
7. Rights & Choices
You may have rights regarding your personal information under applicable law, including the right to request access, correction, or deletion. You may opt out of SMS messaging by replying STOP.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
9. Changes
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact
For questions about this Privacy Policy, contact Water Wolves LLC, Terry Murray, at (312) 200-3252 or waterwolves.2020@gmail.com.
Water Wolves LLC • 480 W 26th St, Chicago, IL 60616 • (312) 200-3252 • waterwolves.2020@gmail.com